Last Updated: October 24, 2026
Welcome to Heritage Auto Transport. These Terms and Conditions govern your access to and use of https://heritageautotransport.com/ and the information and services offered through our website.
By accessing or using our website, you agree to these terms. If you do not agree, please discontinue using the website.
These website terms do not replace any separate written shipping agreement, broker-carrier agreement, or other service contract that may apply to a particular shipment.
Heritage Auto Transport provides information about vehicle transportation options, including:
Open Car Transport
Enclosed Car Transport
Door-to-Door Auto Transport
Terminal-to-Terminal Auto Transport
Long-Distance Car Shipping
Cross-Country Car Shipping
Expedited Auto Transport
Service availability depends on the requested route, vehicle specifications, scheduling, transportation provider availability, and other applicable conditions.
Quotes or estimates provided through our website, by phone, or through other communication channels are based on the information available at the time.
The final price and service arrangements may depend on factors such as:
Pickup and delivery locations.
Vehicle size, weight, and condition.
Transport type and requested service level.
Route availability and scheduling.
Accessibility of pickup and delivery locations.
Additional services or special handling requirements.
Any changes to the quoted price or material shipping arrangements should be communicated and agreed upon before proceeding, subject to applicable law and the relevant service agreement.
A quote request does not, by itself, guarantee a carrier assignment, pickup date, or completed booking.
A shipment is considered confirmed only when the applicable booking or service confirmation requirements have been completed.
Pickup and delivery dates or timeframes may be estimates unless expressly confirmed as guaranteed in a written agreement.
Scheduling can be affected by weather, traffic, road restrictions, vehicle accessibility, mechanical issues, carrier availability, and other circumstances outside reasonable control.
We will communicate material changes when reasonably practicable.
When requesting or arranging vehicle transportation, you agree to:
Provide accurate contact, vehicle, pickup, and delivery information.
Disclose vehicle conditions that may affect loading or transportation.
Inform us of modifications, oversized dimensions, inoperable conditions, or special handling needs.
Make the vehicle available at the agreed pickup location and time.
Follow applicable vehicle preparation instructions.
Remove personal belongings unless their transportation has been expressly agreed upon and is permitted.
Ensure you have the authority to arrange transportation of the vehicle.
Review and comply with the applicable shipping agreement and payment terms.
Additional charges or scheduling changes may apply when inaccurate information or undisclosed vehicle conditions affect the shipment, subject to the agreed terms and applicable law.
Customers should inspect their vehicles and document existing damage before transportation begins.
Where applicable, the vehicle’s condition should be recorded on the inspection report or bill of lading at pickup and delivery.
Customers should inspect their vehicles upon delivery and document any newly observed damage on the delivery paperwork before signing, where possible. Any concerns should be reported promptly to the appropriate transportation provider and relevant parties.
Vehicle condition, damage claims, and responsibility for loss are governed by the applicable shipping agreement, carrier terms, insurance arrangements, and applicable law.
If you need to cancel or change a shipment, contact us as soon as possible.
Cancellation fees, deposits, refund eligibility, and other charges depend on the applicable booking confirmation and service agreement.
Any applicable cancellation or refund terms should be disclosed before payment or booking confirmation. Nothing in these terms excludes rights that cannot legally be waived.
Payment methods, payment deadlines, deposits, and any applicable balances will be communicated as part of the quote or booking arrangements.
Customers are responsible for charges properly disclosed and agreed upon under the applicable service agreement.
If a shipment requires additional services or changes that may affect the price, those changes should be communicated and approved as required by the applicable agreement and law.
Personal belongings inside a transported vehicle may be restricted or prohibited by the transportation provider, applicable regulations, or the shipping agreement.
Customers should remove personal items before pickup unless written approval has been obtained and the items are permitted.
Heritage Auto Transport does not guarantee that personal belongings left inside a vehicle will be accepted, transported, or covered by carrier insurance.
All website content, including text, graphics, branding, design elements, and other materials, is owned by or used with permission by the relevant rights holders, unless otherwise stated.
You may use the website for lawful personal or business inquiries related to our services.
You may not use the website to distribute malicious software, attempt unauthorized access, submit fraudulent information, interfere with website operation, or infringe another party’s rights.
Reproduction or commercial use of website content without appropriate authorization is prohibited, except where permitted by law.
Vehicle transportation may involve independent carriers or other third-party service providers.
The responsibilities of each party depend on the applicable service agreement, the provider’s role, and applicable law.
Where an independent carrier performs the transportation, its carrier agreement, insurance terms, and applicable legal responsibilities may govern aspects of vehicle pickup, handling, transit, and delivery.
Customers should review the relevant documents before confirming a shipment.
To the extent permitted by applicable law, Heritage Auto Transport is not responsible for indirect, incidental, special, or consequential losses arising from website use or service delays that are outside its reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. These Terms do not override mandatory carrier obligations, applicable insurance coverage, or rights established by a separate written shipping agreement.
Any limitation of liability must be interpreted consistently with the applicable service agreement and governing law.
To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, intentional misconduct, or material breach of these Terms.
This provision does not apply to the extent a claim results from our own negligence, misconduct, or other liability that cannot legally be excluded.
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and shared.
You can review the policy here:
https://heritageautotransport.com/privacy-policy/
We may update these Terms and Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date.
Changes apply as permitted by applicable law. Separate agreements already in effect may continue to govern the relevant shipment according to their terms.
These Terms are subject to applicable laws. Any governing-law or dispute-resolution provisions applicable to a specific shipment may be set out in the relevant service agreement.
The enforceability and interpretation of these Terms are subject to applicable legal requirements.
For questions about these Terms and Conditions or our vehicle transportation services, please contact us.
Heritage Auto Transport
Address: 124 Coosa St, Montgomery, AL 36104, USA
Phone: (334) 453-4384
Website: https://heritageautotransport.com/
124 Coosa St, Montgomery, AL 36104, USA
Phone
(334) 453-4384
Office Hours:
6:00 AM – 8:00 PM
Copyright © 2026 Heritage Auto Transport. All rights reserved. 124 Coosa St, Montgomery, AL 36104.